Wednesday, December 28, 2011

2011 Year in Review


Highlights

  • OIG inspection in India in February and March where I travelled to New Delhi and Consulates in Mumbai, Chennai and Kolkata.
Doris joined me towards the end of the inspection and we participated in the Holi Festival and made side trips to Jaipur, Amber Fort; Rambaugh Palace, Rajistan and Neemrana, Fort Palace.  We celebrated our anniversary and my birthday while there.





 

For more photos see:  Doris and Bill Travel Adventures Blog- Agra and Jaipur Timeslide 2011 

  • On May 12, 2011 we took a Revolutionary Walking Tour of downtown Charleston with the Low Country Explorers. Tour included: 
         1. Old Exchange and Provost Dungeon, one of the three most historic buildings of colonial  
              America, Faneuil Hall and Independence Hall being the other two.  
 
         2. City Hall, Council Chambers and see the portrait of George Washington and its story.
         3  St. Michael's Church, Pew #43, originally the royal governor's pew, is where both               Washington, and Lee, sat as they attended services.  
 
         4. Churchyards at St. Michael's and St. Phillip's contain graves of Revolutionary notables.  
 
  • 50th Anniversary of the Peace Corps in September.  March in D.C from Arlington Cemetery. Met old PCVs from Liberia, Chad and PC staff.
 



Alaska Cruise in July aboard the Oceania Regatta from Anchorage to Vancouver.  Salty Dog, Homer; Exit Glacier in Seward; College Fjords, Harvard Glacier; Mendenhall Glacier; Float down Tayla River; Inside Passage; Juno, Ketcikan, Kayak to Eagle Island. 

 

For more photos see:  Doris and Bill Travel Adventures Blog - Alaska Cruise

  • OIG inspections of embassies in Nassau and Caracas in September and October.
  • Brother Chris and his wife Debbie visited us in late November and  we took them on the Revolutionary war tour of downtown Charleston.
  • Departed December 11 for six month TDY in Riyadh, Saudi Arabia with U.S./Saudi government Ministry of Interior project with U.S. Embassy.


News of the Nation

The U.S. Avoids Default in 11th Hour • Occupy Wall Street • Campaign 2012 • Election 2011 • States Attemtp to Weaken Unions • Penn State Child Molestation Scandal • The 2010 Census Results • The Tenth Anniversary of 9/11 • Tornadoes Ravaged Parts of the Southeast U.S • New Evaluations Raise the Stakes for Teachers • Gabrielle Giffords Makes a Remarkable Recovery • A nation gets caught up in the trials of Casey Anthony and Conrad Murray and the homecoming of Amanda Knox

Arab Spring Creates Tumult in the Middle East • European Nations Battered by Euro Debt CrisisOsama bin Laden Killed in Pakistan • Iran Continues to Pursue Nuclear Program • U.S. Withdraws Completely from Iraq • Hope for Peace Fades for Israelis and Palestinians • Pakistan's Relationship with U.S. Steadily Deteriorates • Anti-Putin Protests Stun Kremlin • Earthquake in Japan Causes Wide Destruction and a Nuclear Disaster • World Population Reaches a New Milestone • Prince William and Kate Middleton Marry in a Lavish Ceremony • Kim Jong-il, the reclusive leader of North Korea, dies.
Movies:
 
"The King's Speech" won the Oscar for best picture at the 83rd Academy Awards.
 
Colin Firth won the lead actor award for "The King's Speech," and the lead actress Oscar went to Natalie Portman for "Black Swan." Melissa Leo, "The Fighter" and Christian Bale, "The Fighter" won for supporting actress and supporting actor.  
 
Super Bowl

Super Bowl XLV (45) The Packers defeated the Steelers by the score of 31–25. The game was played on February 6, 2011, at Cowboys Stadium, the first time the Super Bowl was played in the Dallas area. I was at the American Club at the Embassy in New Delhi.  The Packers entered their fifth Super Bowl in team history, and became the first #6-seeded team in the NFC to compete in the Super Bowl, after posting a 10–6 regular season record. The Steelers finished the regular season with a 12–4 record, and advanced to a league-tying 8th Super Bowl appearance. Green Bay dominated most of the first half of Super Bowl XLV, jumping to a 21–3 lead before Pittsburgh cut it down to 21-10 just before halftime. Packers quarterback Aaron Rodgers was named Super Bowl MVP, completing 24 of 39 passes for 304 yards and three touchdowns.
 
World Series


St. Louis Cardinals are the World Series champions for 2011.   The Cards won the first World Series Game 7 since 2002 and brought home the 11th World Series championship in franchise history. They are the fifth Wild Card team, and the first since 2004, to win the title. St. Louis triumphed behind six-plus impressive innings from ace Chris Carpenter, more big hits by MVP David Freese and Allen Craig, and a return to form by a bullpen that had sprung some leaks lately.





Recap of 2011 Grand Slam Tennis Tournament Winners

·         Australian Open Men's Singles. Winner – Novak Djokovic defeated Andy Murray
     Ladies Singles. Winner – Kim Clijsters defeated Li Na

·         French Open Men's Singles. Winner– Rafael Nadal defeated Roger Federer
    Ladies Singles. Winner– Li Na defeated Francesca Schiavone

·         Wimbledon Men's Singles. Winner – Novak Djokovic defeated Rafael Nadal
          Ladies Singles. Winner – Petra Kvitová defeated Maria Sharapova

·         US Open Men's Singles. Winner –  Novak Djokovic defeated Rafael Nadal

         Ladies Singles. Winner – Samantha Stosur defeated Serena Williams

Thursday, November 3, 2011

Caracas, Venezuela 2011

 Overview:

Venezuela is a country of striking natural beauty, and one of the most highly-urbanised countries in Latin America.  It has some of the world's largest proven oil deposits as well as huge quantities of coal, iron ore, bauxite and gold. Yet many Venezuelans live in poverty, often in shanty towns, some of which sprawl over the hillsides around the capital Caracas.  Former president Hugo Chavez, who died in 2013, styled himself a champion of the poor during his 14 years in office, pouring billions of dollars of Venezuela's oil wealth into social programs.  But the government of his successor, Nicolas Maduro, has had to struggle with plummeting oil prices and an economic and political crisis that has left Venezuela in a state of near collapse.  He was re-elected president for a second six-year term in May 2018, in a poll marred by an opposition boycott and claims of vote-rigging. 

Source:  BBC Country Profile

American Embassy Caracas:

The inspection took place in Caracas, Venezuela, between October 13 and November 3, 2011.  We had the same team as in Nassau with the addition of Roman Zawada (DS) who was with me on the Yemen/UAE inspection.  Complicating diplomatic relations, Venezuela withdrew the agreement for the last U.S. proposed ambassador.  The embassy had been without an ambassador since July 2010 and was short staffed in key areas.  A chargé arrived two days after us. Staffing is complicated by a preponderance of first-tour, entry-level officers and inexperienced LE staff, because of attrition caused in part by low local salaries. Both permanent staff and temporary duty support visits have been restricted by Venezuelan visa issuance, which impinges on mission operations.  The Management Officer was Cecilia Elizaondo-Herrera.  The FMO position had been vacant for over a year and partially filled with short-term intermittent TDY’ers including FMO, Tom Rathman and Nathan St. John from WHA/EX who left the end of September.  The HRO, Eric Anderson, was Acting FMO when the OIG arrived.  James “Jimmy” Story is the Ambassador for the Venezuela Affairs Unit, located at the United States Embassy in Bogota, Colombia. Ambassador Story was confirmed by the Senate on November 18, 2020.           

Findings:

Given the lack of adequate front office oversight, prolonged staffing shortages in key management positions, weak section leadership, and lack of a customer service combined to produce significant deficiencies in support.  We had 71 formal and 41 informal recommendations in our final report, and 26 of the formals were from me.  The most I ever had.  Exchange rate anomalies affect many parts of embassy operations. The official rate was 2.6 to the $U. S. but the parallel rate was 8.3 and the embassy exchanged dollars at of 4.3 to $1.00.  The embassy urgently needed to clarify the use of an alternative exchange rate and also denominate locally employed (LE) staff salaries in U.S dollars.  Likewise with the Cost-of-Living Adjustment for FSOs being at 50%, the embassy needed to conduct a retail price survey and submit it to the Office of Allowances.

The embassy Caracas needed to implement uniform service standards with clear deadlines for service delivery and have the International Cooperative Administrative Support Services (ICASS) update the TDY policy and include procedures for charging temporary duty visitors for these services. There were issues with the housing pool to minimize the use of temporary quarters for arriving employees and ensure the implementation of comprehensive plan for short-term lease routine maintenance and repair plan.  The bureau of Overseas Buildings Operations, needed to update and implement its comprehensive space plan for the chancery. The motor pool section should implement a plan to dispatch motor pool vehicles by radio, train drivers on a systematic, daily preventive maintenance routine, using the daily vehicle use form, and spot-check preventive maintenance regularly.  The Management Officer was also allowing family members to work and essentially volunteering their services. There were a lot of findings and recommendations in the areas of routine financial management and human resources too numerous to mention here.

Highlights:

We didn't out very much in Caracas due to security but did manage an excursion out to the Santa Theresa distillery for a tour and tasting.  Afterwards we stopped at a Venezuelan steak house for some excellent grilled meat.

The U.S. Embassy in Caracas was built in 1995 as a fortress to withstand terror attacks.  The five-story, 100,000 square foot structure sits atop a hill and the American flag is visible throughout much of the capital.  The granite-clad building with one level underground was designed and constructed to withstand a terrorist attack.



Caracas Skyline


The National Pantheon of Venezuela is a final resting place for national heroes. The Pantheon was created in the 1870s on the site of the ruined Santísima Trinidad church from 1744 on the northern edge of the old town of Caracas, Venezuela. The entire central nave is dedicated to Simón Bolívar, with the altar's place taken by the hero's bronze sarcophagus, while lesser luminaries are relegated to the aisles. The national pantheon's vault is covered with 1930s paintings depicting scenes from Bolívar's life, and the huge crystal chandelier glittering overhead was installed in 1883 on the centennial of his birth. The Pantheon was reopened in 2013 after a 3 year restoration


Santa Theresa Rum Distillery

Tour of the sugar cane fields, grinding and sugar mills, fermentation pots and distillation vats before being aged in oak casks for 4 to 35 years. 

The products of the Santa Theresa Dum Distillery most notable 1796


Monday, October 10, 2011

Nassau 2011

 Overview:

An archipelago of 700 islands and islets, the Bahamas attracts millions of tourists each year.  The visitors come to enjoy its mild climate, fine beaches and beautiful forests.  A former British colony and now a Commonwealth member, the country is a major center for offshore finance and has one of the world's largest open-registry shipping fleets. The Bahamas enjoys a high per capita income.  The huge growth in the services sector of the economy has prompted people to leave fishing and farming villages for the commercial centers in New Providence Island, Grand Bahama and Great Abaco.  As with other Caribbean countries, The Bahamas faces the challenge of tackling drugs trafficking and illegal immigration.  It has taken steps to clean up its offshore banking system.  Dr Hubert Minnis was elected prime minister on 10 May 2017, when his Free National Movement (FNM) soundly defeated the ruling Progressive Liberal Party (PLP).  He assumed leadership of the FNM in 2012. In December 2016, he was ousted as leader of the opposition in parliament by seven of his party's MPs. A medical doctor trained in the US, UK and Caribbean, he was elected in 2007 to the House of Assembly and served as minister of health for five years. 

Source:  BBC Country Profile

American Embassy Nassau:

The inspection took place in Nassau between September 29 and October 12, 2011.  The OIG team consisted of team leader Ambassador Douglas Hartwick.  Doug was Ambassador to Laos and DCM in Bangui.   Following retirement, he was the CEO of Lockeed Martin in India.  He lives in Scottsdale and is an adjunct professor at ASU.  Peter Kaestner was our DTL Peter was CG in Cairo and MC in New Delhi, an avid bird watcher and coincidentally a PCV in Zaire.  Peter and I were on the Yemen/UAE inspection in 2010.  This was Alison Barkley’s, my management colleague, first inspection so I sort of mentored her.  Alison's husband, Robert Ford, was the Ambassador to Syria at the time.  She has since retired and moved to Baltimore.  Eric Chavera (IT) and I go way back to Rabat, Morocco where his father and my good friend, Roy, served and Eric was probably 12 years old.  Anyway, Eric came on with the OIG in 2008.  Darren Felsburg (DS), Alcy Frelick (CONS), Robyn Hinson-Jones (POL/ECON), and Robert Howes (PD) completed the group.  I went out with Darren on several more inspections over the years.  It is also memorable to note that I was not originally scheduled to be on this inspection.  I was supposed to be on the Beirut and Algiers inspection with my boss Ralph Kwong.  However, the other management inspector that was assigned for Nassau/Caracas had a problem with his passport or visa and I was asked to change.  In retrospect I wish I had gone on the other inspection because Caracas was so demanding.   

Findings:

The Embassy was recovering from a period of dysfunctional leadership, management and poor morale. The Ambassador was absent from post far beyond those allowed in guidelines issued by the Department and the embassy did not follow procedures for vetting these absences. We learned after the inspection that the Ambassador had resigned after release of the OIG inspection report. The newly assigned DCM, John Dinkelman was working to improve communications and morale in the mission including those stationed at Freeport, Grand Bahama Island.  John was a management-cone officer that ended up being the Chief of Staff of the Bureau of Administration.  The new Management Officer, Cheryl Moore, was working to improve internal coordination among management sections and provide better service to employees.  The FMO was David Hamiel, who I had met in 2007, and as an Eligible Family Member, was working as a Voucher Examiner at the embassy in Beijing.   I was there doing training in vouchering.  Dave had converted to the Foreign Service and was on his first tour.  Again, small world the Foreign Service.  I also had contact with Dare Morgan, Regional HRO, based in Ft. Lauderdale who covered Nassau and briefed me on issues concerning Locally Employed (LE) Staff.  Dare and I ended up serving together in Bangkok when she was at the embassy and I was at FSC/Bangkok.      

There were some major issues with management support for the office in Freeport that required quarterly visits by the management officer and the supervisory general services officer to implement and maintain a comprehensive housing program.   The International Cooperative Administrative Support Services (ICASS) council and budget committee needed to be reconstituted and a customer service representative to help process work orders and advocate for and manage client interests.  The Bureau of Human Resources, in coordination with the Office of the Legal Adviser, needed to complete its review of the locally employed staff supplemental pension plan. Lastly, the embassy needed to bring the duty officer program into compliance with Department of State guidance and update the duty officer guide with readily accessible information relevant to all mission elements.

Highlights:

The chancery is a poorly designed building with few common areas and little setback. The Department originally scheduled it for replacement in 2016 but the groundbreaking ceremony for the new embassy was held in October 2019 and is scheduled to be completed in 2023. It will be located just south of the cruise terminal near major tourist sites.

Holiday Inn downtown where we stayed

Cruise port

Downtown Nassau

Straw market
Atlantis hotel Paradise Island

                                  





Sunday, February 20, 2011

India

Overview:

India is the world's largest democracy and, according to UN estimates, its population (1.33 billion in 2020) is expected to overtake China's in 2028 to become the world's most populous nation.  As a rising economic powerhouse and nuclear-armed state, India has emerged as an important regional power.  But it is also tackling huge, social, economic and environmental problems. Home to some of the world's most ancient surviving civilizations, the Indian subcontinent - from the mountainous Afghan frontier to the jungles of Burma and the coral reefs of the Indian Ocean - is both vast and varied in terms of people, language and cultural traditions.  Hindu nationalist Narendra Modi stormed to power on a surge of popular expectation and anger at corruption and weak growth.   Despite Mr Modi's polarising image, his Bharatiya Janata Party (BJP) scored an unprecedented landslide victory in the May 2014 parliamentary elections.  It was the first time in 30 years that a single party had won a clear parliamentary majority.  Mr Modi fought on his record as chief minister of the economically successful state of Gujarat, promising to revitalize India's flagging economy.  But his time in Gujarat was overshadowed by accusations that he did too little to stop the religious riots in 2001, which saw more than 1,000 people - mainly Muslims - killed.  
Source:  BBC Country Profile
American Embassy New Delhi:
A large OIG team was required to conduct the inspection of such a large mission.  Ambassador Richard E. Hecklinger was our team leader.  He served as Ambassador to Thailand 1999-2001 and also in high level positions with Bureau of Economic and Business Affairs and the Organization of Economic and Economic Co-operation and Development (OECD).   Dick was easy going and not too demanding.  I ended up on his team on the Russia inspection a couple of years later.  Paul Reid, POL cone officer was DCM in Slovenia and had a tour in Paris with the OECD and coincidentally was a PCV in Zaire.  We had three management inspectors including my boss Ralph Kwong and colleague Perry Adair again.  I believe this was my first inspection with Tom Furey (CONS), Richard Behrend (POL) and Roger Cohen (IT) with whom I ended up working with on several other inspections.   Tom became affectionately known as the Co-CLO because he took the lead in arranging all the tours and accommodations for the team travelling on weekends.  Other inspectors included Sylvia Bazala (CONS), Craig S. Cheney (IT), Robert Eckert, Joseph M. Gardella, Mark Jacobs (PD), Mary O'Keefe (PD), James Pritchett, George L. Rivers, Iris Rosenfeld (Mgmt), and Lavon Sajona (Security).  I worked with Lavon on the South Sudan and Sudan inspection and Mark on the Islamabad inspection. After the initial inspection of the embassy in New Delhi we split up into smaller teams and proceeded to the Consulates.  I ended up going to Mumbai (the former Bombay) Chennai (formerly Madras) and Kolkata (the former Calcutta).      

I knew a few of the staff in New Delhi including the FMO, Ralph Hamilton who I didn’t work with but attended conferences together.  I remember the time in Vienna at the Albertina Museum when Ralph, Tom Quinzio and I visited the Leonardo da Vinci exhibition. Michael Bretz was the IMO at the embassy in Bangkok when I was at the CGFS financial service center. Mike married a Thai woman, Chovit, who ended up working in the International Cooperative Administrative Support Services (ICASS) service center in Washington.  He tragically passed away recently.    Gerry O’Brien was the Management Counselor who asked a lot of questions about working with the OIG after she retired, but never followed through.   I had known the Consul General in Mumbai, Paul Folmsbee, a management cone officer who was in Tanzania during the 1998 embassy bombings and became the Executive Director of the Africa bureau.  He was in Mumbai during the 2008 terrorist attack at the Taj Hotel where we stayed.  He became the Ambassador to Mali in 2014.

The inspection took place in New Delhi, India, between February 3 and March 23, 2011; in Mumbai, India, between February 15 and 24, 2011; in Chennai, India, between February 18 and March 4, 2011; in Hyderabad, India, between 2 March 7 and 11, 2011; and in Kolkata, India, between March 7 and 11, 2011.  Our original flight schedule was changed at the last minute due to the stormy weather in Chicago.  Instead of flying American through Chicago we were routed out of Dulles to Frankfurt and then on to New Delhi.  I remember sitting next to Lavon on the flight to Frankfurt and telling her I can't sleep on planes. . It was the only inspection where I actually overslept after the first day of arrival and missed our in-brief with the Ambassador.  We also had a scare with a threatened US Government shutdown midway through the inspection.  We flew on the local Jet Airways from New Delhi to Mumbai and Chennai and Spice Jet from Chennai to Kolkata and return to Delhi.      

Findings:

Housing issues were the mission’s greatest management challenge. Finding affordable, quality housing was difficult, especially in New Delhi, Mumbai, and Hyderabad. We recommended that the Bureau of Overseas Buildings Operations plan to build apartment units on U.S. Government-owned land or plan to long-term lease housing. 

Opening a new Consulate in Hyderabad required many management challenges including normalizing administrative support for other agency personnel under ICASS.  Working with the local government to identify a site for the new consulate compound.  Setting up a training schedule for local staff.   Also, a formal American employees association needed to be established that could offer recreational and social activities.

A major financial issue concerned the payment of official residence staff salaries at the Consulates.  During my work at CGFS/Charleston, with the passing of the Government Performance and Results (GFPRA), one of our primary goals was to cut down on making payments by check and cash especially for Locally Employed (LE) Staff salaries and instead pay by Electronic Funds Transfer (EFT) to bank accounts for both employees and vendors.  However,, the Official Residence Expense (ORE) staff are considered personal servants of the Ambassador, DCM and Principal Officer and therefore should be paid directly and not by the embassy or Consulate.  Over the years we have tried to get senior Department management to change the regulations to allow ORE staff to become regular employees but the Office of the Legal Advisor and Under Secretary for Management could never come to an agreement.  To this day it’s still an issue and some posts continue to pay ORE staff both in cash and others by EFT.   CGFS has made great strides in making EFT payments.

Another issue that affected the embassy and consulates was completing past due post differential surveys for all posts in the mission to justify maintaining the same level.  Likewise, to submit hotel and restaurant surveys to establish per diem rates.

The Consulate in Kolkata had issues with GSO procurement not complying with acquisition regulations for proper competition, bid evaluation, and contract administration.

In addition to inspecting management sections in the embassy we were tasked with covering, what we called “Quality of Life” issues.  That area encompassed the Community Liaison Office (CLO), American Embassy Employee Associations (AEEA), Medical Unit and American Schools.    I inspected the Employee Associations in New Delhi, Kolkata and Chennai.  The operation in New Delhi was massive with a very large commissary, restaurant and community center with annual income of over $4 million.  There were issues with monitoring the monthly liquor and tobacco quotas at the embassy commissary.  The Chennai employee association needed to install a point-of-sale inventory and accounting system in the commissary and the Mumbai was behind in submission a balance sheet and income statement.  

An interesting activity when the team returned home was with the A/OIG, Harry Geisel, to hold what was called a "hot wash" to review the final "field" draft of the inspection report.  Our boss, the Assistant IG for Inspections, Bob Peterson and each of the functional coordinators would meet with all the inspection team members to review the most significant findings in the report. Also, to highlight issues of interest to the Department, recommendations that would most likely produce opposition and savings or funds put to better use among others.  This was a preliminary review to highlight significant findings.  Of course, I had to stick around and respond to any financial management issues and then make sure all my worksheets with supporting documentation (evidence) were completed before I could go back home to Charleston.    

Bob Peterson had been with the OIG since 1987 when he moved over from USIS.  He became the AIG for Inspections in 2003.  He was a great guy admired by everyone.  Bob retired from the OIG in the spring of 2015.  Sandy Lewis took over as AIG in July 2015.          


Highlights:
  • We did a lot a lot of sightseeing in Mumbai: Prince of Wales Museum located in a heritage building, Mumbai City Museum and National gallery of Modern Art

  • Took a road trip to Pondicherry, White Town the residential quarters of the French, for the weekend.
  • Stopped briefly in Mamallapuram to see the rock carvings. 
The construction of this marble masterpiece is credited to the Mughal emperor Shah Jahan who erected this mausoleum in the memory of his beloved wife, Arjumand Bano Begum, popularly known as Mumtaz Mahal, who died in AH 1040 (AD 1630). Her last wish to her husband was "to build a tomb in her memory such as the world had never seen before". Thus emperor Shah Jahan set about building this fairytale like marvel.  The construction of Taj Mahal was started in AD 1631 and completed at the end of 1648 AD. For seventeen years, twenty thousand workmen are said to be employed on it daily, for their accommodation a small town, named after the deceased empress-'Mumtazabad, now known as Taj Ganj, was built adjacent to it. Amanat Khan Shirazi was the calligrapher of Taj Mahal, his name occurs at the end of an inscription on one of the gates of the Taj. Poet Ghyasuddin had designed the verses on the tombstone, while Ismail Khan Afridi of Turkey was the dome maker. Muhammad Hanif was the superintendent of Masons. The designer of Taj Mahal was Ustad.

Mahatma Gandhi  Statue

Gandhi's residence
Traffic in Mumbia

Taj Mahal Hotel where we stayed in Mumbai and the sight of the November 2008 terrorist attack when an Islamist terrorist organization from Pakistan carried out 12 coordinated shootings lasting four days.    

Queen Victoria Station in Mumbai 

Prince of Wales Museum in Mumbai

Among the Hindu monuments at Mamallapuram 

Rock carvings at Shore Temple Mamallapuran

Holy Name Cathedral in Mumbai

 Jain Temple dedicated to Goddess Padmavati 

Leopold Cafe in Mumbai where we had a few meals made famous
 in the book "Shantaram" written by Gregory David Roberts

Immaculate Conception Cathedral in Pondicherry

Santhome Cathedral in Chennai

Parthasarathyswamy Temple in Chennai

Street scene in Pondicherry

Ubiquitous Cows which are revered as sacred in Hinduism 

Street vendor in Kolkata